My document won’t upload, it’s just loading continuously/my document has uploaded but it looks different to the original
If you are having issues uploading your document, or upon uploading it is not appearing as it should, you may need to flatten your document! Flattening your document essentially changes the format to one that’s a little more recognisable to the system. Once this has been done, uploading shouldn’t be an issue! Here’s a handy guide that will show you how to flatten a document - Why won’t my document load/process? - Signable Help Centre