# "total\_envelopes" from the API doesn't match "Envelopes \*total envelopes\*" on signable.app/envelopes

**URL:** <https://community.signable.app/t/total-envelopes-from-the-api-doesnt-match-envelopes-total-envelopes-on-signable-app-envelopes/331>\
**Category:** API + Integrations\
**Created:** [12 March 2026 13:58 UTC](https://community.signable.app/t/total-envelopes-from-the-api-doesnt-match-envelopes-total-envelopes-on-signable-app-envelopes/331 "2026-03-12T13:58:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Pete](https://dub1.discourse-cdn.com/flex006/user_avatar/community.signable.app/pete/32/138_2.png) [@Pete](https://community.signable.app/u/Pete)\
**Post date:** [12 March 2026 13:58 UTC](https://community.signable.app/t/total-envelopes-from-the-api-doesnt-match-envelopes-total-envelopes-on-signable-app-envelopes/331/1 "2026-03-12T13:58:48Z")

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{“http”:200,“offset”:0,“limit”:1,“total\_envelopes”:“\*\*\*\*”,“next”:“https://api.signable.co.uk/v1/envelopes?offset=1&limit=1”,“envelopes”: etc…

In the standard API response total envelopes (\*\*\*\*)

doesn’t match the number of envelopes shown on the website: signable.app/envelopes

Has anyone else got this issue?

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**Author:** ![Etain](https://dub1.discourse-cdn.com/flex006/user_avatar/community.signable.app/etain/32/28_2.png) [@Etain](https://community.signable.app/u/Etain)\
**Post date:** [12 March 2026 14:29 UTC](https://community.signable.app/t/total-envelopes-from-the-api-doesnt-match-envelopes-total-envelopes-on-signable-app-envelopes/331/2 "2026-03-12T14:29:45Z")

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Hi Pete! Would you mind sending your full request and response over to us at the Customer Support Team so we can look into your query to make sure there’s nothing amiss? 😊

You can email us at [help@signable.co.uk](mailto:help@signable.co.uk) and we’ll take a look, thanks!